Students learn how to communicate professionally with clients, clients’ significant others, and members of the healthcare team, with the ultimate goal of client safety. This active learning tutorial teaches various techniques based on real-life scenarios so students can develop knowledge, skills, and attitudes that lead to safe client care.
Professional Communication promotes student competency in:
Patient-centered care
Teamwork and collaboration
Modules:
- Client Education
- Factors that Affect Communication with Individuals and Groups
- Organizational Communication
- Therapeutic Communication
- Types of Communication
Knowledge for them, know-how for you.
Student Activities:
- Media-rich tutorials
- Videos
- Case studies and quizzes
- Module tests and rationale
- Nationally normed assessments with NCLEX-style questions (practice & proctored)
After completing all modules, students will know how to:
- Establish therapeutic relationships
- Appreciate the various factors that impact effective communication
- Communicate using therapeutic verbal and nonverbal communication techniques
- Use appropriate communication techniques with clients who have a barrier to effective communication
- Communicate and establish relationships with various members of the interprofessional team
- Understand the roles and responsibilities of individuals in a working group
- Provide client education that is appropriate in relation to age, culture, learning style, readiness to learn, etc.
- Engage in conflict negotiation using conflict-resolution skills
- Leverage organizational communication and conflict negotiation to enhance leadership skills
Educator Resources:
- Educator Implementation Guide
- Video case studies
- Lesson plans
- Student worksheets
- Video library
Ask your ATI Integration Nurse Educator how this solution aligns with your QSEN-based student learning outcomes or course objectives.
Contact us
Let’s get you to the right team. Which describes you best?
Who would you like to contact?
Please fill out the form below to contact our sales team.
We will typically contact you within 1-2 business days.
If your institution is not listed, please search and select Other
You have landed on our educator site. Choose an option below to view our student site.
View student products Contact customer supportNurse's Touch solutions:
- Nursing Informatics and Technology
- Becoming a Professional Nurse
- Wellness and Self-Care
- Professional Communication
- The Communicator 2.0
- The Leader
Contact your client executive to learn more about this solution and the complete Nurse’s Touch suite.